Our son was five days old when his bilirubin levels crossed the safe range. He needed 360° phototherapy — two full days under the lamps. When we finally held him again, his skin had changed completely. Darker. Dry. Tight. Flaking.
The phototherapy had done its job, but his skin had taken the full force of it.
We asked everyone. The nurses. The paediatrician. Other parents. The answer was always “moisturise him.”
Fine. With what, exactly?
There were products. Shelves full of them. The mass-market brands had sulfates, mineral oil, synthetic fragrance — ingredients flagged in dermatological literature, still in baby washes because they’re cheap.
The premium imported options were expensive and formulated for Western winters, Western soft water. A baby’s skin is the same everywhere — what differs is what it’s exposed to. We had no real way to know if these products were designed for Indian climatic conditions or just priced to feel trustworthy.
The Ayurvedic ones felt closest culturally. But the botanicals on the label were often at concentrations so small they couldn’t possibly be doing much. Good instinct. Incomplete science.
A persistent diaper rash that kept coming back. Products for rash protection that contained ingredients we’d already decided we didn’t want. Creams with botanicals at trace concentrations. And always the question of whether a formula designed for a different climate could really account for the particular cruelty of an Indian summer diaper area.
That feeling — close but not quite — turned out to be the feeling that builds a brand.
Every Indian parent searching for something made for this. For India’s conditions. For a baby born in Chennai in June, not a Western city in December. Where the Ayurveda on the label is actually in the bottle, at a concentration that does something.
That’s what Tenderma is. Not a gap in the market. A gap in our lives — one we suspect lives in yours too.